In this video by The College of American Pathologists, Jackie Copeland of Henry Ford Health System describes how the quality team applied 5S principles to the design of phlebotomy workstations.
The video is drawn from the CAP QMEd Mistake Proofing course. This course will increase your ability to design new processes, modify existing processes, minimize mistakes and manage your risks. Earn four CE credits with the completion of this course.
For more information about the Mistake Proofing course, go to cap.enspire.com.
For information about ISO 15189 accreditation through the College of American Pathologists, go to cap.org and search on CAP 15189.
http://phlebotomycareertraining.org/mistake-proofing-improving-phlebotomy-workstations/
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