The Phlebotomy Conference will provide you with insight into the value of not only offering quality service to your center’s clients but also making sure that a Quality Management System is implemented and preserved. Furthermore, you will be offered with standardized training information, service recovery chances, standards to diffusing devastating disputes and how to positively enhance people to construct better relationships.
The conference format balances subjects of general interest, which are presented in big group sessions, with particular breakout sessions tailored towards phlebotomists, phlebotomy educators and management personnel.
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